1.EIGHTY ONE RETURNS POLICY
If the tag is still attached and item is in an unwashed, unaltered, and unworn condition, returns will be accepted if delivered back within:
You may deliver the return item to:
No 26 Level 1 Lorong Tiara 1B Bandar Baru Klang,
41150 Klang Selangor Darul Ehsan.
* Pre-order items are non-refundable, non-exchangeable and non-returnable.
* Sale items and purchases made with discount coupons are non-returnable and non-exchangeable. Items that are damaged, marked or found to be manufacturing error is acceptable and new item in good condition or other item with same purchased value will be send back to the customer.
* If the item does not fit or looks good on customer, you can always email us to exchange the item to another size, subject to our stock availability with same purchased value. If we do not have the preferred size in stock, we will give you free consultation on how can you exchange the previous item with another item top of same value or more. The item must be in un-used, product tag shall not be tampered with, and the product shall be in the original brand packaging (if applicable). If you have any other enquiries or feedback, please do not hesitate to email us at [email protected] with subject header “Return & Exchange”.
* Our working hours are on weekdays from 10 AM to 6 PM except Public Holidays. Emails sent outside these hours will be replied on the next working day. Rest assured any enquiries will be answered.
You may process returns and exchange through your nearest post office. Walk-in returns will only be entertained after appointment made.
2. EIGHTY ONE DELIVERY CHARGE
Shipping costs are borne by the customer and we are not liable until item reaches our HQ office.